What Constitutes Health?

As an overall definition, health is the state of being free from illness or injury. In a figurative sense it is a standard for measuring the financial well-being of a company. So taking an holistic view there are 3 components to health, being: Mental. Relating to the mind, done by or occurring in the mind. […]

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What about your Communication?

“Good communication is as stimulating as black coffee, and just as hard to sleep after” Anne Morrow Lindbergh (née Anne Spencer Morrow 1906 – 2001) American author, aviator and the spouse of fellow aviator Charles A. Lindbergh, Jr.Encoding, communication, experience, expectations, culture, education, socio-economic, ARE YOU THE MODEL COMMUNICATOR? By understanding the Communication model, we […]

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How to make LinkedIn work for your business

How to make LinkedIn work for your business by Caroline James, The Age, newspaper, Melbourne Of the 332 million people using LinkedIn, 6 million are Australian, says Ben Russell the head of Australian LinkedIn analytics. “The fact is, it is one of the most effective lead generation tools available, the most direct form of social […]

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You’re Not Listening

“You’re not listening!”  Has anyone said that to you, or you to others? Listening is the first essential of good communication. An effective communicator will spend more time listening than talking. It is difficult to discover another person’s needs or requirements if you are doing all the telling. Good communication is about listening, but it […]

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Can You Be Trusted?

She has to trust him

“In the end, you have to choose whether or not to trust someone.” Sophie Kinsella, pseudonym of Madeleine Wickham – 1969 to present. British author. If you are to have a fruitful and continuing relationship with your customers it is important that trust is built.  If customers don’t trust you it is unlikely that they […]

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Do You MAP Your Success?

MAP Success

“Don’t be afraid of perfection – you’ll never reach it.” Salvador Dalí  – 1904 to 1989. Painter and sculptor. M is for Mastery which is pursued, but never quite achieved. It is that intrinsic motivation of constantly seeking improvement, rather than extrinsic motivation of awards, titles and money.  Extrinsic motivators have their place and to earn […]

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Horse to Water

Horse to water

The young sales person approaching the Sales Manager, after she’d just lost a sale, philosophically exclaimed, “Well you can take a horse to water but you can’t make it drink”. The Sales Manager replied “Maybe so, but your job isn’t to make the horse drink. Your job is to make it thirsty.” When we are […]

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Do You Focus on all Three?


“Quality is never an accident. It is always the result of intelligent effort” John Ruskin, 1819 – 1900. English social philosopher, artist, writer, art critic There are only three strategies to business we need to consider. And they are your Marketing Strategy, your Operations Strategy and your Finance Strategy. The closer these strategies are to […]

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Do You Question Yourself?

“If you don’t execute your ideas, they die“ Roger von Oech,1948 – present. American author, speaker, consultant and toy-maker Ever heard about or witnessed those “motivational speakers” who say the best way to get yourself going is to repeatedly tell yourself how good you are? Ever come across writings that urge you to pump yourself […]

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The Power of Questions


“Judge a man by his questions rather than his answers” Francois-Marie Arouet, 1694 – 1778. Better known by the pen name Voltaire; French writer, philosopher and advocacy of civil liberties. The mind has great difficulty not answering a question. Don’t believe me? Then let me ask you this question, “After you’ve woken up, what is […]

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