Credit control and management is not the responsibility of one department or person.  Good credit management is the responsibility of everyone who deals with the customer and allows them terms of trading. Poor credit management can impact the wellbeing of the Company and in severe circumstances can result in bankruptcy and liquidation.

In a practical and easy to understand manner we explain certain accounting jargon as well as the impact of trading terms on cash flow. We also consider the various methods of collection allowed by the law.

This program is not only valuable for people directly managing credit, but also for sales personnel as credit control cannot be separated from the sales function.

Retailing today is probably changing faster than at any time in its history. But the basic concepts do not change and it is these concepts that are vital to understand, as well as the structural changes that are taking place.

Concentration is on retailing strategy, basics of retail accounting, asset management, profitability planning, inventory management through GMROI/ROII, expense management, profit & loss and balance sheet. This would prove most useful to retail personnel, buyers and those who sell to and negotiate with retailers.

A practical and interactive workshop to understand certain financial management concepts and skills. Topics covered will include the Balance Sheet, Profit & Loss, Cash Flow Statement, Performance Indicators, WACC, NPV, IRR and break-even analysis. This will enable participants to predict and measure the financial performance of their sales and marketing responsibilities and more confidently present at executive level.

This program is very relevant to those sales and marketing individuals serious about their career and building their credibility across other functional areas and at Board level.

While we may not always enjoy it, understanding and interpreting the figures is critical to success. And the concern should not solely rest with the accountants. It is everybody's responsibility to ensure profitability for the organisation.

In a practical and easy to understand manner we demystify accounting jargon to enable participants to interpret a Balance Sheet and Profit and Loss Account, use ratios to measure performance, calculate Break-Even and Return on Investment and understand the importance of Cash Flow. This is a 'must' for those individuals who need to efficiently analyse their reports for effective management decisions.