In this competitive environment, there doesn't always have to be losers. We don't always have to fight with the other party to win. Through negotiation we can achieve a win/win situation. This program demonstrates how the individual and hence your organisation can benefit from a collaborative approach to dealing with others.

Participants will realise that most situations are negotiable, that they can trade concessions, recognise negotiation styles and tactics, set strategies and break deadlocks all for a mutually satisfying outcome. Emphasis is on commercial negotiations.